Frequently asked Questions
We gathered questions that are frequently received from customers regarding purchase
- QHow can you disclose information on the equipment you want to purchase?
- AWe post photos and videos in WEB, but we will inform the information from the person in charge about detailed information that we do not know in the photograph by telephone or e-mail. I will explain until you are convinced how trivial it is, so please contact us. Also visit the real thing and trial operation are welcome so please consider.
- QWhen it is difficult to go to pick up a vehicle in the distance, can you transport it?
- AIn principle, it will be on-site delivery, but we can separately pay the shipping fee and ship it to the designated place so please contact us in advance.
- QWhat are the terms of payment?
- AIn the case of purchase, we ask cash lump sum payment. After payment is confirmed, it will be the actual delivery of the item.
- QIs there security when there is incompleteness after purchase?
- AThere is no security concerning vehicles purchased in second hand. We will inform you beforehand if there are scratches or damage on information presentation or equipment that we can disclose so that you do not have concerns when purchasing. Since we recommend purchasing after confirming the real thing, we ask you to purchase at your own discretion. In addition, as it will be delivered after maintenance and inspection at our company, please relieve about the state. In principle returned goods can not be accepted, please understand.
- QIs there a after-sales support system after purchase?
- ASince there is a maintenance factory inside our company, we will first inform you about the condition and will guide you on the repair. In the case of a distant place, I will introduce the repair desk near you.
- QAre all the inventory vehicles in Nittoc? Please let you know the period until delivery.
- AAll inventory is kept in the head office, Nagaoka branch office, Nagano branch's yard. After receipt of money, it will be delivered in about 3 months after the document procedure and delivery check are carried out.